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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeighkob Cooper

Jeighkob Cooper

July 20, 2024

5  out of  5
rating by Jeighkob Cooper
"Everyone at this office goes above and beyond ! As a college student, getting auto insurance seemed like an impossible task . They guided me through the process and made sure I got all the discounts I could , and saved me a lot of money ! So happy that I didn’t go with an “online” company. I can call and talk to someone every time and get great ,personal service. :)"
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Jon Savage

July 18, 2024

5  out of  5
rating by Jon Savage
"Michael has been my agent for almost 30 years and lets face it, over the years; a few things have happened. The level of service I have enjoyed and come to expect is second to none. As my coverage needs grew, Michael and his staff were there to make sure that I had exactly the right coverage. Our business relationship started with a single car. Today I engage Michael's office to cover and help protect all of my assets to include vehicles, home, life, boat and business insurance. When I pick up the phone, they are there. You should call them too."
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frank basilicata

July 18, 2024

5  out of  5
rating by frank basilicata
"I’ve been with State Farm for a while at this office in Port Washington. The office has been very professional, always doing whatever I need done for all of my insurance needs. All of the staff is always great always eager to help. I started there working with Debbie who is fantastic. I’m sorry she passed still think about her often. I now work 99% of the time with Ginger was fantastic. Take care of all my needs without me having to worry that they’re not being done properly. Never have I gotten wrong information and or anything incorrect on my policies. Always been guided in the Correct direction. Put a little plug in here for Mr. Michael Duval very nice guy never seems to age. All joking a side . I recommend this office to friends and family and other people I know.. p s I am ding and check on my insurance now and then no one ever comes near their price either so great quality great price fantastic staff and owner. And great clients too."
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Bo Zhou

July 17, 2024

5  out of  5
rating by Bo Zhou
"I recently had the pleasure of obtaining insurance through here, and I couldn't be more satisfied with the service I received. Special mention goes to Mr. Xiaofei Liu, who was exceptionally helpful and knowledgeable. His expertise and willingness to assist made the entire process smooth and stress-free. I highly recommend their services to anyone in need of insurance. 最近我通过他们购买了保险,对所收到的服务非常满意。特别要提到的是刘笑非先生,他非常乐于助人且知识渊博。他的专业知识和乐于助人的态度使整个过程顺利且无压力。我强烈推荐他们的服务给需要保险的人。"
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Queens LISMA ESL Center

July 17, 2024

5  out of  5
rating by Queens LISMA ESL Center
"I have been a State Farm customer for several years, and I couldn't be happier with their service. Their representatives are always friendly, professional, and eager to help. Whether I'm calling about my auto insurance, home insurance, and they always provide clear, concise information and answer all my questions. Overall, I highly recommend Michael Duval and his team for anyone looking for reliable and trustworthy insurance coverage. Their excellent customer service and commitment to their clients make them a top choice in the insurance industry."
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Beiyu Li

July 17, 2024

5  out of  5
rating by Beiyu Li
"Had a great experience with Michael and his agency. Super friendly staff who made everything easy to understand. They helped me find the best insurance plan without any hassle. Definitely recommend!"
Profile photo of Lydia Zhen Li

Lydia Zhen Li

July 17, 2024

5  out of  5
rating by Lydia Zhen Li
"Highly recommended! Professional service, patient interaction, and wonderful experience makes this place my number one choice!"
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Kayla Daly

July 15, 2024

5  out of  5
rating by Kayla Daly
"Great service!! Micheal and his staff answered all of questions and throughly explained different policies and what works best for me. Highly recommend using Micheal Duval and his staff!! Thank you guys!!"
Profile photo of Andrew Welles

Andrew Welles

July 15, 2024

5  out of  5
rating by Andrew Welles
"Hands down the best service I have had in the insurance industry. I can say with confidence that anyone who has had a negative experience is simply asking for the impossible that cannot be done because if it is remotely possible, they will make it happen. Personalized protection does not exist like this in the industry anymore!"
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Alexandra Welles

July 15, 2024

5  out of  5
rating by Alexandra Welles
"Michael and his agency are a long esteemed staple in Port Washington that have kept a hands on, personable approach in a mostly digital aged insurance culture. Always looking out for the best interest of their clients day in and day out for years. Thank you for all that you do!"
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Leonard Donato

July 14, 2024

1  out of  5
rating by Leonard Donato
"Terrible. Do not recommend. Prices 3x higher than other State Farm offices. I recommend Nancy Morris in Manhasset. Tell her Leo sent you! You will be treated like royalty. Unlike at this office."
We responded:
"Hi Leonard, we couldn’t find any record of your interaction with our office, but we’d like to address your concerns. State Farm pricing is consistent across all offices as it is determined by various factors such as coverage options and personal information. If you believe there was a misunderstanding, please contact us directly at 516-944-9266 so we can review your situation in detail. – Michael Duval State Farm Agent"
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Caren Ray-Arnone

July 14, 2024

5  out of  5
rating by Caren Ray-Arnone
""Michael Duval and his entire staff are always helpful and always responsive. I highly recommend""
Profile photo of Elizabeth Gorman

Elizabeth Gorman

July 14, 2024

1  out of  5
rating by Elizabeth Gorman
"When my husband was injured in an accident, I reached out to Micheal Duval to assist. After delaying for 1 weeks while medical bills piled up, he finally responded that the policy had been dropped and then hung up on us. I called him back and pleaded with his associate to speak with him because I have receipts from paying the policy for years. I FINALLY got in touch with corporate who indicated he was wrong, and they sorted the claim. Not sure what is going on there, but obviously things are on decline. I’d look for a different agent. Do not give business to an open bigot like Duval."
We responded:
"We take all comments seriously and aim to provide the best service possible. However, upon reviewing our records, we do not have any history of this incident occurring with a customer by your name and feel that your review of my business was done in error. If there has been a misunderstanding or if you have any valid concerns, we encourage you to contact us directly at 516-944-9266 so we can address them promptly and effectively. We are committed to maintaining a respectful and professional environment for all our customers. – Michael Duval State Farm Agent"
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Thomas Rice

July 13, 2024

5  out of  5
rating by Thomas Rice
"Michael Duval office has been great for the past five years . The office staff has been so helpful and Michael treads us very fairly. I have 3 cars and a Motorcycle plus my home with Start farm and nerve had a problem."
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Chad Gundersen

July 12, 2024

5  out of  5
rating by Chad Gundersen
"In my 20+ years of having insurance on my car I've gone through many different companies trying to keep my rates low and my coverage great. Living in NY we all know this is a challenge. A couple years back I found Michael Duval and his State Farm Agency and I never looked back. The experience has been a weight lifted off my shoulders. Him and his staff are hands down top of the line, honestly, best in the business. Have and always will recommend to all my friends, family and any one else who will listen."
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Paul Joseph

August 3, 2023

5  out of  5
rating by Paul Joseph
"Ginger is wonderful. Saved me a ton"
We responded:
"Thank you for the 5-Star review Paul. I am glad Ginger helped you save a ton! Michael Duval, State Farm Agent"
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mark lerner

March 31, 2023

5  out of  5
rating by mark lerner
"We’ve been using Michael Duval’s State Farm Agency in Port Washington for decades for our home and cara. The service is first rate and Michael takes a hands on interest in our needs and has helped my wife and I to decide on the right coverages that we need and has never steered us in the wrong direction. Very impressive staff who are always friendly and helpful. Highly recommend this agency to anybody who wants/needs insurance coverage"
We responded:
"Thank you Mark for the 5 Star review. You know how much I appreciate your business and it has been my pleasure serving your insurance needs over the decades. Be well! Michael Duval, State Farm Agent"
Profile photo of LYNNE RUTHERFORD

LYNNE RUTHERFORD

March 23, 2023

5  out of  5
rating by LYNNE RUTHERFORD
"I have been with Michael Duval’s agency for more than 25 years and he has never failed to provide an excellent service. We insure our cars, home, personal articles. The service we receive from Michael and his staff is outstanding They to the extra mile to make sure we have the best coverage possible"
We responded:
"Lynne, we appreciate the 5 Star Review. It has been a pleasure serving you over the years. We are grateful for the confidence you have in us! Michael Duval - State Farm Insurance Agent"
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Lynn Demuccio

December 15, 2022

5  out of  5
rating by Lynn Demuccio
"Awesome as usual!"
We responded:
"Thank you Lynn for the 5 Star Review. We appreciate your confidence. Michael Duval - State Farm Insurance Agent"
Profile photo of X Liu

X Liu

November 8, 2022

5  out of  5
rating by X Liu
"Great service and super friendly crew. Michael is very helpful and takes time to explain to me my policy in detail. Highly recommended."
We responded:
"Thank you for the 5 Star review. I enjoyed meeting with you and helping you with your insurance needs. Michael Duval - State Farm Insurance Agent"
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Doug La

October 12, 2022

5  out of  5
rating by Doug La
"The staff is always on point and are very helpful. I would recommend them to anyone who wants service"
We responded:
"Thank you Doug for the 5 Star Review. My team enjoys working with you. Michael Duval - State Farm Insurance Agent"
Profile photo of Michael

Michael

September 13, 2022

5  out of  5
rating by Michael
"I have worked with Mike Duval and his team for many years. They do a great job and take time to discuss options and ideas to drive savings. I have never had an issue and like dealing with a very legit company. I highly recommend them."
We responded:
"Michael we appreciate the 5 Star Review. It has been a pleasure serving you over the years. We are grateful for the confidence you have in us! Michael Duval - State Farm Insurance Agent"
Profile photo of Jelena Amato

Jelena Amato

September 12, 2022

5  out of  5
rating by Jelena Amato
"I am very pleased with the service and personal interest. They always give me the best possible rate and that’s why I use State Farm office owned by Mike Duval for all my insurance needs. I would highly recommend them for personal and business insurance. 😊"
We responded:
"Thank you for the 5 Star Review Jelena! I am grateful we could help you with your insurance needs. Michael Duval - State Farm Insurance Agent"
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Diana Castano

September 12, 2022

5  out of  5
rating by Diana Castano
"I’ve had the Michael Duval agency for years and have had nothing but the greatest experience regarding my insurance needs. He is always takes the time to explain my policies and what the coverages are and what they cover. When I filed a claim for my homeowners he quickly explained the procedure and in addition to assistance from the claims department had all repairs completed in a timely fashion. Highly recommend this agency!!"
We responded:
"Thank you for the 5 Star review Diana! I am so glad we were able to help you with your Homeowners Insurance claim and grateful to have you as a customer. Michael Duval - State Farm Insurance Agent"
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Albert Bartkowski

September 12, 2022

5  out of  5
rating by Albert Bartkowski
"GREAT office. Goes to any extreme to help his clients!!!"
We responded:
"Thank you for the 5 Star Review Albert! We are grateful for you being our customer. Michael Duval - State Farm Insurance Agent"