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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jon Savage

July 18, 2024

5  out of  5 rating by Jon Savage
"Michael has been my agent for almost 30 years and lets face it, over the years; a few things have happened. The level of service I have enjoyed and come to expect is second to none. As my coverage needs grew, Michael and his staff were there to make sure that I had exactly the right coverage. Our business relationship started with a single car. Today I engage Michael's office to cover and help protect all of my assets to include vehicles, home, life, boat and business insurance. When I pick up the phone, they are there. You should call them too."
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frank basilicata

July 18, 2024

5  out of  5 rating by frank basilicata
"I’ve been with State Farm for a while at this office in Port Washington. The office has been very professional, always doing whatever I need done for all of my insurance needs. All of the staff is always great always eager to help. I started there working with Debbie who is fantastic. I’m sorry she passed still think about her often. I now work 99% of the time with Ginger was fantastic. Take care of all my needs without me having to worry that they’re not being done properly. Never have I gotten wrong information and or anything incorrect on my policies. Always been guided in the Correct direction. Put a little plug in here for Mr. Michael Duval very nice guy never seems to age. All joking a side . I recommend this office to friends and family and other people I know.. p s I am ding and check on my insurance now and then no one ever comes near their price either so great quality great price fantastic staff and owner. And great clients too."
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Bo Zhou

July 17, 2024

5  out of  5 rating by Bo Zhou
"I recently had the pleasure of obtaining insurance through here, and I couldn't be more satisfied with the service I received. Special mention goes to Mr. Xiaofei Liu, who was exceptionally helpful and knowledgeable. His expertise and willingness to assist made the entire process smooth and stress-free. I highly recommend their services to anyone in need of insurance. 最近我通过他们购买了保险,对所收到的服务非常满意。特别要提到的是刘笑非先生,他非常乐于助人且知识渊博。他的专业知识和乐于助人的态度使整个过程顺利且无压力。我强烈推荐他们的服务给需要保险的人。"
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Queens LISMA ESL Center

July 17, 2024

5  out of  5 rating by Queens LISMA ESL Center
"I have been a State Farm customer for several years, and I couldn't be happier with their service. Their representatives are always friendly, professional, and eager to help. Whether I'm calling about my auto insurance, home insurance, and they always provide clear, concise information and answer all my questions. Overall, I highly recommend Michael Duval and his team for anyone looking for reliable and trustworthy insurance coverage. Their excellent customer service and commitment to their clients make them a top choice in the insurance industry."
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Beiyu Li

July 17, 2024

5  out of  5 rating by Beiyu Li
"Had a great experience with Michael and his agency. Super friendly staff who made everything easy to understand. They helped me find the best insurance plan without any hassle. Definitely recommend!"
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Lydia Zhen Li

July 17, 2024

5  out of  5 rating by Lydia Zhen Li
"Highly recommended! Professional service, patient interaction, and wonderful experience makes this place my number one choice!"
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Kayla Daly

July 15, 2024

5  out of  5 rating by Kayla Daly
"Great service!! Micheal and his staff answered all of questions and throughly explained different policies and what works best for me. Highly recommend using Micheal Duval and his staff!! Thank you guys!!"
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Andrew Welles

July 15, 2024

5  out of  5 rating by Andrew Welles
"Hands down the best service I have had in the insurance industry. I can say with confidence that anyone who has had a negative experience is simply asking for the impossible that cannot be done because if it is remotely possible, they will make it happen. Personalized protection does not exist like this in the industry anymore!"
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Alexandra Welles

July 15, 2024

5  out of  5 rating by Alexandra Welles
"Michael and his agency are a long esteemed staple in Port Washington that have kept a hands on, personable approach in a mostly digital aged insurance culture. Always looking out for the best interest of their clients day in and day out for years. Thank you for all that you do!"
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Leonard Donato

July 14, 2024

1  out of  5 rating by Leonard Donato
"Terrible. Do not recommend. Prices 3x higher than other State Farm offices. I recommend Nancy Morris in Manhasset. Tell her Leo sent you! You will be treated like royalty. Unlike at this office."
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Caren Ray-Arnone

July 14, 2024

5  out of  5 rating by Caren Ray-Arnone
""Michael Duval and his entire staff are always helpful and always responsive. I highly recommend""
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Elizabeth Gorman

July 14, 2024

1  out of  5 rating by Elizabeth Gorman
"When my husband was injured in an accident, I reached out to Micheal Duval to assist. After delaying for 1 weeks while medical bills piled up, he finally responded that the policy had been dropped and then hung up on us. I called him back and pleaded with his associate to speak with him because I have receipts from paying the policy for years. I FINALLY got in touch with corporate who indicated he was wrong, and they sorted the claim. Not sure what is going on there, but obviously things are on decline. I’d look for a different agent. Do not give business to an open bigot like Duval."
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Thomas Rice

July 13, 2024

5  out of  5 rating by Thomas Rice
"Michael Duval office has been great for the past five years . The office staff has been so helpful and Michael treads us very fairly. I have 3 cars and a Motorcycle plus my home with Start farm and nerve had a problem."
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Chad Gundersen

July 12, 2024

5  out of  5 rating by Chad Gundersen
"In my 20+ years of having insurance on my car I've gone through many different companies trying to keep my rates low and my coverage great. Living in NY we all know this is a challenge. A couple years back I found Michael Duval and his State Farm Agency and I never looked back. The experience has been a weight lifted off my shoulders. Him and his staff are hands down top of the line, honestly, best in the business. Have and always will recommend to all my friends, family and any one else who will listen."
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Adam M

June 25, 2024

1  out of  5 rating by Adam M
"I cannot recommend Michael Duval for insurance. In the nearly 2 years that I’ve been with State Farm , it has been nothing but a hassle. When I recently got a Renewal bill, I mentioned that the cost had significantly increased once again. For reference, my premium is 60% higher than it was when I started two years ago. In that time, I’ve had no accidents, no tickets, so there’s no reason that it should increase that substantially. Despite multiple requests to investigate, Michael did nothing. If you are looking for expensive insurance with no customer service, then Michael’s your guy. If you think you may need an email response within two years, Then you should look elsewhere. For reference, I got a better (i.e. more coverage) policy with Geico at a cost half of what Michael quoted me. I understand market factors dictate premiums, but why is EVERY single competitor lower? Truth is, this guy failed to investigate. How do I know? I request a quote from SF website, I get a rate comparable to what GEICO offered me. I’m not sure why you have treated me with such disrespect from the start. But I’ll go."
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Paul Joseph

August 3, 2023

5  out of  5 rating by Paul Joseph
"Ginger is wonderful. Saved me a ton"
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mark lerner

March 31, 2023

5  out of  5 rating by mark lerner
"We’ve been using Michael Duval’s State Farm Agency in Port Washington for decades for our home and cara. The service is first rate and Michael takes a hands on interest in our needs and has helped my wife and I to decide on the right coverages that we need and has never steered us in the wrong direction. Very impressive staff who are always friendly and helpful. Highly recommend this agency to anybody who wants/needs insurance coverage"
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March 23, 2023

5  out of  5 rating by LYNNE RUTHERFORD
"I have been with Michael Duval’s agency for more than 25 years and he has never failed to provide an excellent service. We insure our cars, home, personal articles. The service we receive from Michael and his staff is outstanding They to the extra mile to make sure we have the best coverage possible"
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Lynn Demuccio

December 15, 2022

5  out of  5 rating by Lynn Demuccio
"Awesome as usual!"
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X Liu

November 8, 2022

5  out of  5 rating by X Liu
"Great service and super friendly crew. Michael is very helpful and takes time to explain to me my policy in detail. Highly recommended."
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Doug La

October 12, 2022

5  out of  5 rating by Doug La
"The staff is always on point and are very helpful. I would recommend them to anyone who wants service"
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Michael Marolda

September 13, 2022

5  out of  5 rating by Michael Marolda
"I have worked with Mike Duval and his team for many years. They do a great job and take time to discuss options and ideas to drive savings. I have never had an issue and like dealing with a very legit company. I highly recommend them."
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Jelena Amato

September 12, 2022

5  out of  5 rating by Jelena Amato
"I am very pleased with the service and personal interest. They always give me the best possible rate and that’s why I use State Farm office owned by Mike Duval for all my insurance needs. I would highly recommend them for personal and business insurance. 😊"
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Diana Castano

September 12, 2022

5  out of  5 rating by Diana Castano
"I’ve had the Michael Duval agency for years and have had nothing but the greatest experience regarding my insurance needs. He is always takes the time to explain my policies and what the coverages are and what they cover. When I filed a claim for my homeowners he quickly explained the procedure and in addition to assistance from the claims department had all repairs completed in a timely fashion. Highly recommend this agency!!"
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Albert Bartkowski

September 12, 2022

5  out of  5 rating by Albert Bartkowski
"GREAT office. Goes to any extreme to help his clients!!!"