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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jules

March 20, 2025

5  out of  5
rating by Jules
"I have been a customer of Michael J Duval State Farm Agency for 25 years now. They treat you like your part of the family. I recently purchased a new life insurance policy. Alison was a pleasure, very knowledgeable. I would highly recommend Michael and his Agency for anything Insurance related. Thank you again, Alison & Michael"
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Sine Nomine

March 19, 2025

5  out of  5
rating by Sine Nomine
"We have used Michael Duval’s State Farm Office for our home and auto for over 15 years and their premiums are consistently competitive and they do not try to sell you more coverage than you need. They are also very responsive to calls and emails."
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Muhammad Haroon

March 19, 2025

5  out of  5
rating by Muhammad Haroon
"We had an outstanding experience working with Ginger Sosnowski and Michael J Duval. Their expertise, professionalism, and attention to detail made the entire process seamless. They took the time to understand our specific business needs and provided tailored solutions that ensured we had the right coverage. Their responsiveness and commitment to excellent service have given us confidence that we’re in good hands. We highly recommend to any business looking for reliable and comprehensive insurance solutions"
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Pmaconsultingllcc Consulting

March 19, 2025

5  out of  5
rating by Pmaconsultingllcc Consulting
"Dealing with the staff, everyone is so helpful and goes out of their way to help the customers. I really appreciate what everybody does there. I strongly recommend"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Steven Wang

March 13, 2025

5  out of  5
rating by Steven Wang
"Great experience with State Farm! Xiaofei helped me save $300+ per year by adjusting my home insurance deductible from $1,000 to $2,500, since I wouldn’t use insurance for smaller repairs anyway. He was professional, efficient, and explained everything clearly. Highly recommend his for smart, money-saving advice!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chen Danny

December 16, 2024

5  out of  5
rating by Chen Danny
"I recently switched my car insurance to State Farm's office in Port Washington. The insurance person, Xiaofei, was very professional and always tried his best to meet all my insurance needs.Hands down the best service I have had in the insurance industry,Highly recommend this agency to anybody who wants/needs insurance coverage."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Mike Duval State Farm Agent"
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david frankel

December 14, 2024

5  out of  5
rating by david frankel
"After 46 years with Mike Duval and it's predecessor, I thought a five star review was in order. Without repeating all the accolades from the five star reviews I reviewed; I would concur with each and every one of them. Mike Duval and his well trained staff have always been there to meet my needs. I have 5 cars, an umbrella policy, fire and home, riders, etc., so I took the time to read the worst google reviews first; and I found them to be wholly inaccurate, exaggerated and obviously misinformed. Customer service is #1 in this office. I don't know if I pay the lowest rates in insurance cost; but I can state that with claims that were submitted over all those years, every single incident was handled without issue and to my satisfaction. I also consider myself to be a difficult customer... Mike also works hard to represent me with corporate, if need be (at a minimum he gets answers to my detailed questions!). Corporate "is what it is", and he can only move the boulder so far in some cases!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Mike Duval State Farm Agent"
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Danny song

December 5, 2024

5  out of  5
rating by Danny song
"Super nice staff and highly efficient communication. Mr. Xiaofei Liu is very helpful in explaining and recommending optimal insurance policies."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Mike Duval State Farm Agent"
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Robert Kuehn

December 4, 2024

5  out of  5
rating by Robert Kuehn
"I've been a long-time customer of the Duval Agency and expect to be for the future as well. They are super responsive and a pleasure to deal with. Special shout out to Alison who has helped me bundle and save!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Mike Duval State Farm Agent"
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Jelena Amato

December 3, 2024

5  out of  5
rating by Jelena Amato
"I am very pleased with the service and personal interest. They always give me the best possible rate and that’s why I use State Farm office owned by Mike Duval for all my insurance needs. I would highly recommend them for personal and business insurance. 😊"
We responded:
"Thank you for the 5 Star Review Jelena! I am grateful we could help you with your insurance needs. Michael Duval - State Farm Insurance Agent"
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Summer D

October 27, 2024

5  out of  5
rating by Summer D
"Michael is great. Very informative and helpful with any questions."
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Jeighkob Cooper

July 20, 2024

5  out of  5
rating by Jeighkob Cooper
"Everyone at this office goes above and beyond ! As a college student, getting auto insurance seemed like an impossible task . They guided me through the process and made sure I got all the discounts I could , and saved me a lot of money ! So happy that I didn’t go with an “online” company. I can call and talk to someone every time and get great ,personal service. :)"
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Jon Savage

July 18, 2024

5  out of  5
rating by Jon Savage
"Michael has been my agent for almost 30 years and lets face it, over the years; a few things have happened. The level of service I have enjoyed and come to expect is second to none. As my coverage needs grew, Michael and his staff were there to make sure that I had exactly the right coverage. Our business relationship started with a single car. Today I engage Michael's office to cover and help protect all of my assets to include vehicles, home, life, boat and business insurance. When I pick up the phone, they are there. You should call them too."
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frank basilicata

July 18, 2024

5  out of  5
rating by frank basilicata
"I’ve been with State Farm for a while at this office in Port Washington. The office has been very professional, always doing whatever I need done for all of my insurance needs. All of the staff is always great always eager to help. I started there working with Debbie who is fantastic. I’m sorry she passed still think about her often. I now work 99% of the time with Ginger was fantastic. Take care of all my needs without me having to worry that they’re not being done properly. Never have I gotten wrong information and or anything incorrect on my policies. Always been guided in the Correct direction. Put a little plug in here for Mr. Michael Duval very nice guy never seems to age. All joking a side . I recommend this office to friends and family and other people I know.. p s I am ding and check on my insurance now and then no one ever comes near their price either so great quality great price fantastic staff and owner. And great clients too."
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Bo Zhou

July 17, 2024

5  out of  5
rating by Bo Zhou
"I recently had the pleasure of obtaining insurance through here, and I couldn't be more satisfied with the service I received. Special mention goes to Mr. Xiaofei Liu, who was exceptionally helpful and knowledgeable. His expertise and willingness to assist made the entire process smooth and stress-free. I highly recommend their services to anyone in need of insurance. 最近我通过他们购买了保险,对所收到的服务非常满意。特别要提到的是刘笑非先生,他非常乐于助人且知识渊博。他的专业知识和乐于助人的态度使整个过程顺利且无压力。我强烈推荐他们的服务给需要保险的人。"
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Queens LISMA ESL Center

July 17, 2024

5  out of  5
rating by Queens LISMA ESL Center
"I have been a State Farm customer for several years, and I couldn't be happier with their service. Their representatives are always friendly, professional, and eager to help. Whether I'm calling about my auto insurance, home insurance, and they always provide clear, concise information and answer all my questions. Overall, I highly recommend Michael Duval and his team for anyone looking for reliable and trustworthy insurance coverage. Their excellent customer service and commitment to their clients make them a top choice in the insurance industry."
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Beiyu Li

July 17, 2024

5  out of  5
rating by Beiyu Li
"Had a great experience with Michael and his agency. Super friendly staff who made everything easy to understand. They helped me find the best insurance plan without any hassle. Definitely recommend!"
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Lydia Zhen Li

July 17, 2024

5  out of  5
rating by Lydia Zhen Li
"Highly recommended! Professional service, patient interaction, and wonderful experience makes this place my number one choice!"
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Kayla Daly

July 15, 2024

5  out of  5
rating by Kayla Daly
"Great service!! Micheal and his staff answered all of questions and throughly explained different policies and what works best for me. Highly recommend using Micheal Duval and his staff!! Thank you guys!!"
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Andrew Welles

July 15, 2024

5  out of  5
rating by Andrew Welles
"Hands down the best service I have had in the insurance industry. I can say with confidence that anyone who has had a negative experience is simply asking for the impossible that cannot be done because if it is remotely possible, they will make it happen. Personalized protection does not exist like this in the industry anymore!"
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Alexandra Welles

July 15, 2024

5  out of  5
rating by Alexandra Welles
"Michael and his agency are a long esteemed staple in Port Washington that have kept a hands on, personable approach in a mostly digital aged insurance culture. Always looking out for the best interest of their clients day in and day out for years. Thank you for all that you do!"
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Leonard Donato

July 14, 2024

1  out of  5
rating by Leonard Donato
"Terrible. Do not recommend. Prices 3x higher than other State Farm offices. I recommend Nancy Morris in Manhasset. Tell her Leo sent you! You will be treated like royalty. Unlike at this office."
We responded:
"Hi Leonard, we couldn’t find any record of your interaction with our office, but we’d like to address your concerns. State Farm pricing is consistent across all offices as it is determined by various factors such as coverage options and personal information. If you believe there was a misunderstanding, please contact us directly at 516-944-9266 so we can review your situation in detail. – Michael Duval State Farm Agent"
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Caren Ray-Arnone

July 14, 2024

5  out of  5
rating by Caren Ray-Arnone
""Michael Duval and his entire staff are always helpful and always responsive. I highly recommend""
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Elizabeth Gorman

July 14, 2024

1  out of  5
rating by Elizabeth Gorman
"When my husband was injured in an accident, I reached out to Micheal Duval to assist. After delaying for 1 weeks while medical bills piled up, he finally responded that the policy had been dropped and then hung up on us. I called him back and pleaded with his associate to speak with him because I have receipts from paying the policy for years. I FINALLY got in touch with corporate who indicated he was wrong, and they sorted the claim. Not sure what is going on there, but obviously things are on decline. I’d look for a different agent. Do not give business to an open bigot like Duval."
We responded:
"We take all comments seriously and aim to provide the best service possible. However, upon reviewing our records, we do not have any history of this incident occurring with a customer by your name and feel that your review of my business was done in error. If there has been a misunderstanding or if you have any valid concerns, we encourage you to contact us directly at 516-944-9266 so we can address them promptly and effectively. We are committed to maintaining a respectful and professional environment for all our customers. – Michael Duval State Farm Agent"
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Thomas Rice

July 13, 2024

5  out of  5
rating by Thomas Rice
"Michael Duval office has been great for the past five years . The office staff has been so helpful and Michael treads us very fairly. I have 3 cars and a Motorcycle plus my home with Start farm and nerve had a problem."